You and Your General Practice is a national guide on what you can expect from your GP surgery. It also explains what you can do to get the best from the NHS.

If you require information regarding the Integrated Care Board:-

https://northeastnorthcumbria.nhs.uk/

The Saltscar Surgery will provide services as per You and Your General Practice except when unable to do so:

• Unable to assure a safe service
• Unforeseen events
• Agreed Closure due to staff training
• Lack of safe capacity
• Failure of NHS supliled software

During these times patients may be referred to Pharmacy First, NHS 111, A&E or 999 depending on the complexity of the condition.