Noticeboard

Click here with an update from the GP Partners regarding covid and our services

Advice Re: Unwell or injured children

All patients are advised to wear a face covering when visiting the surgery. If you require a prescription please download the NHS App, or order via the practice prescription email address stccg.saltscarprescriptions@nhs.net​ or post your prescription slip through our letterbox. Don't enter the surgery to hand in your prescription slip.

Due to Covid-19 we are operating a restricted entry system, there is a door bell to press to obtain entry for appointments only. Patients who have an appointment will have their temperature taken before being allowed to enter. Some patients, once rang the bell, may be told to wait outside our fire exit to await direction from a clinician wearing PPE.

Doctors and staff will be wearing scrubs and PPE  which will include face mask.
 
 All Prescriptions will be sent electronically to the chemist. NOT to be collected from the surgery

During the Covid19 Pandemic our GP's are warning against the use of Ibuprofen or Nurofen for pain or fever as patients on these have had a worse outcome in Italy as per a Lancet Research article. Our advice is to use Paracetamol only to control any fever or pain. Please also note Codeine also supresses breathing. All our patients have access to telephone advice during office hours, please ring if you need advice.

 Welcome to The Saltscar Surgery

At The Saltscar Surgery we always strive to provide the best care for all our patients showing empathy & Understanding.

eConsult


Please use econsult if you would like advice from your GP Surgery, Self care, or admin help. Please note if you have more than one problem you would like to speak to a clinician about, it is best to ring and book in, rather than use e-consult. Also please do not abuse this system, as it does take the clinicians time to review e-consult requests.

Our clinical system is called SystmOnline. Systmonline offers a range of free of charge online services to allow patients to proactively manage their care. These services include allowing patients to book their own GP appointments and order repeat medication. SystmOnline is available as an online service via a computer or via apps (for handheld devices such as tablets or smartphones). This provides patients with convenience and flexibility when managing their care. 

To register for online services patients will have to present to the surgery reception desk with two valid forms of identity and they will be asked to read & complete an online registration form.  

This link provides you with more information regarding systmonline: - 

http://www.tpp-uk.com/products/systmonline

PATIENT CONFIDENTIALITY

All the staff at The Saltscar Surgery, doctors, nurses and admin', are 'signed up' to protect the confidentiality of patients. They will never reveal or discuss a patients personal details or medical history with any third party without the consent of the patient. This means that they cannot tell a partner, spouse or carer about a patient's medication or appointments unless the patient agrees beforehand.

For full details and for advice on how to make suitable arrangements and to avoid problems or misunderstandings in the future, please download and read the Patient Confidentiality leaflet.

Patient Confidentiality Leaflet

 

(Site updated 21/10/2020)
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