Ordering Repeat Prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system via the link at the top of this page
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- bring the paper form to the surgery and deposit in the blue box in reception. If you have no form, please write your name, address and your request and put it in the box. Please try and be precise as to what it is that you require or your request could be rejected and you will then need to see a doctor.
- submit an order via email to email@example.com Be sure to include your full name & date of birth.
We do not take repeat prescription requests over the telephone.
Please order repeat prescriptions 72 hours in advance of collection. (Requests deposited on a Friday will be ready Wednesday afternoon).
Emergency Prescription Requests
Emergency prescription requests are requests for medication which you have run out of and need, to prevent you becoming severely unwell. Emergency medications include; antiepileptic medication, insulin, inhalers and adrenaline pens for anaphylaxis.
Emergency prescription requests cannot be used for medication which has been ordered late. You should allow up to 3 working days for routine repeat prescription requests. Please respect our staff, as it is your responsibility to ensure that your repeat prescription request is ordered in plenty of time.
Oral contraception is not an emergency prescription. You will be advised to abstain or use a different contraception method if you fail to arrange your Oral contraception review before you run out of your oral contraception.
Most local pharmacies offer an emergency supply scheme if you have ran out of your medications. Not all chemists run this scheme but you may be directed to speak to your usual pharmacy to ask.
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
We often encounter problems when a child or a stranger requests collection of a prescription on behalf of one of our patients and can sometimes be refused. To avoid such awkward situations and disappointment, if you do intend someone else to collect your prescription please ensure your representative has written permission including the date and can provide proof of identity.
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
More information about electronic prescribing services.
Synchronise Your Medication
The practice Prescribing Clerk can arrange for your medications to run out at roughly the same time. This means you can order all your regular repeat medicines at the same time, usually once per month.
Diazepam for Flying
We will not prescribe Diazepam for patients who wish to use this for a fear of flying.
We have made this decision due to a number of reasons; please click here for more details.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- phone our pharmacist after 10am.
- fill in our medication query form.
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.