Opening Hours

The Saltscar Surgery

Day Opening hours
Saturday 11 April Closed All Day
Sunday 12 April Closed All Day
Monday 13 April
8am to 6pm
Tuesday 14 April
8am to 6pm
Wednesday 15 April
8am to 6pm
Thursday 16 April
8am to 6pm
Friday 17 April
8am to 6pm
Practice provision 6pm to 6:30pm. This practice location closes at 6pm. Your Alternative Practice location is: Ravenscar Surgery. The surgery is located at Redcar Primary Care Hospital, West Dyke Road, Redcar, Cleveland, TS10 4NW. Or call 01642944229.

Enhanced Access

In addition to our usual practice opening times, the period 6pm to 6.30 is subcontracted to STAR Service. Enhanced Access appointments are available for patients to book Monday to Friday 6:30pm to 8.00pm and Saturday 9.00 to 5.00pm
These appointments are provided by STAR Service (which is an organisation run by ELM Alliance) and based at Ravenscar Medical Practice at Redcar Primary Care Hospital . Elm Alliance is a South Tees GP Federation with membership from all 37 GP practices. 

Ask reception if you would like an appointment in the enhanced access service.

For more information regarding enhanced access please click here.

Bank Holiday Closures

 The Practice is closed on the following bank holidays:

  • Friday 3rd April 2026
  • Monday 6th April 2026
  • Monday 4th May 2026
  • Monday 25th May 2026
  • Monday 31st August 2026
  • Friday 25th December 2026
  • Monday 28th December 2026
  • Friday 1st January  2027 2026

When We Are Closed

If you need to see or speak to a GP on a bank holiday, over the weekend or between the hours of 6pm to 8am Monday to Friday then please ring NHS 111 who will help you to access our STAR - Local extended GP hours service. To learn more about our STAR – local extended GP hours service please access the following link. http://www.southteesaccessresponse.nhs.uk/

NHS 111 will ask you a series of questions to determine the urgency of your need and to ensure you get the most appropriate help as quickly as possible (this is called triage).

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

NHS111

NHS 111 Online

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

Page last reviewed: 30 March 2026
Page created: 16 October 2023