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Information on how we didn't close during covid.

Click here with an update from the GP Partners regarding covid and our services

Advice Re: Unwell or injured children

All patients are advised to wear a face covering when visiting the surgery. If you require a prescription please download the NHS App, or order via the practice prescription email address​ or post your prescription slip through our letterbox. Don't enter the surgery to hand in your prescription slip.

Due to Covid-19 we are operating a restricted entry system, there is a door bell to press to obtain entry for appointments only. Patients who have an appointment will have their temperature taken before being allowed to enter. Some patients, once rang the bell, may be told to wait outside our fire exit to await direction from a clinician wearing PPE.

Doctors and staff will be wearing scrubs and PPE  which will include face mask.
 All Prescriptions will be sent electronically to the chemist. NOT to be collected from the surgery

During the Covid19 Pandemic our GP's are warning against the use of Ibuprofen or Nurofen for pain or fever as patients on these have had a worse outcome in Italy as per a Lancet Research article. Our advice is to use Paracetamol only to control any fever or pain. Please also note Codeine also supresses breathing. All our patients have access to telephone advice during office hours, please ring if you need advice.

Test Results

The Doctor or nurse will inform you at the consultation when the results are expected to be back at the surgery.

Please contact the surgery on 01642 471388 after 14:00 Monday - Friday when the surgery is less busy. Certain results (e.g. pregnancy tests) will not be given over the telephone. You will have to attend in person to maintain confidentiality. Alternatively, if you pre-arrange a personal password at the time of the consultation, results may be given over the telephone.

In some circumstances the doctor or nurse may want to discuss the results with you. In this case a receptionist will contact you to book a telephone consultation to discuss the outcome and further actions.

In order to maintain confidentiality, results will be given only to patients themselves, or to parents in the case of a child.

Please be aware that our receptionists are not clinically trained and are therefore unable to offer any advice about your test result. If you have any concerns, please book a telephone consultation with a doctor or nurse.

For more information please see our leaflet -

Test Result Guide    

Patient Confidentiality Leaflet



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